Aug
10
Whether contact occurs in a single encounter or
August 10, 2010 |
Whether contact occurs in a single encounter or over time, each step is riddled with choices. As you eliminate the aggravations of doing business with you, you?ll see more of that. And a business needs to do that routinely. Whether it?s worth changing their existing preferences to consider what you?re offering.Reduce Obstacles that Make Customers Walk AwayImagine a typical sales process that takes eight-steps, from the time the person steps into the store (or website) looking for a particular product, until she walks out with it. These are the exact places where you?re losing customers - [...]
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